Gaya APA

Kumar, V. et al (2010). Article - Enhancing customer engagement: Exploration and introduction to the special section Vol: 38 (Issue): 3 Hal: 297–300 (Vol: 38 (Issue): 3 Hal: 297–300). : Springer Science & Business Media.

Gaya MLA

Kumar, V.. et al. "Article - Enhancing customer engagement: Exploration and introduction to the special section Vol: 38 (Issue): 3 Hal: 297–300". Vol: 38 (Issue): 3 Hal: 297–300 : Springer Science & Business Media, 2010. Electronic Resource.