Gaya APA

Borsci, S. et al (2021). Article - The Chatbot Usability Scale: the Design and Pilot of a Usability Scale for Interaction with AI-Based Conversational Agents Vol: 26 (Issue): 2 Hal: 395–419 (Vol: 26 (Issue): 2 Hal: 395–419). : Springer Nature Switzerland AG.

Gaya MLA

Borsci, Simone. et al. "Article - The Chatbot Usability Scale: the Design and Pilot of a Usability Scale for Interaction with AI-Based Conversational Agents Vol: 26 (Issue): 2 Hal: 395–419". Vol: 26 (Issue): 2 Hal: 395–419 : Springer Nature Switzerland AG, 2021. Electronic Resource.