Gaya APA

Um, T. et al (2020). Article - How does an Intelligence Chatbot Affect Customers Compared with Self-Service Technology for Sustainable Services? Vol. 12, No. 12, Pasal (Article) 5119 (Vol. 12, No. 12, Pasal (Article) 5119). : MDPI (Multidisciplinary Digital Publishing Institute).

Gaya MLA

Um, Taehyee. et al. "Article - How does an Intelligence Chatbot Affect Customers Compared with Self-Service Technology for Sustainable Services? Vol. 12, No. 12, Pasal (Article) 5119". Vol. 12, No. 12, Pasal (Article) 5119 : MDPI (Multidisciplinary Digital Publishing Institute), 2020. Electronic Resource.