Gaya APA

Castillo, D., Caruana, L, F. (2025). Article - Unveiling Customer Expectations of Chatbot Interactions: A Systematic Literature Review and Research Agenda Latest Articles (2025) (Latest Articles (2025)). : Routledge (Taylor & Francis Group).

Gaya MLA

Castillo, Daniela., Caruana, Lawrence, Farrugia. "Article - Unveiling Customer Expectations of Chatbot Interactions: A Systematic Literature Review and Research Agenda Latest Articles (2025)". Latest Articles (2025) : Routledge (Taylor & Francis Group), 2025. Electronic Resource.