Ditapis dengan

  • Tahun Penerbitan
    To
  • Ketersediaan
  • Lampiran
  • Tipe Koleksi
  • Format Fisik Dokumen
    Lihat Lebih Banyak
  • Lokasi
  • Bahasa
Ditemukan 1 dari pencarian Anda melalui kata kunci: author="Taekyung Kim"
cover
Article - How does an Intelligence Chatbot Affect Customers Compared with Sel…
Komentar Bagikan
Taehyee UmTaekyung KimNamho Chung

To gain competitive advantages and sustainable service innovation, hotels are considering artificial intelligence technologies (AI), including robots, kiosks for service automation and chatbots. However, due to the change of the service process and unfamiliar communication interface, hotel customers may have difficulties in adopting the new change. In this paper, we tried to find out if the…

Edisi
Vol. 12, No. 12, Pasal (Article) 5119
ISBN/ISSN
2071-1050
Deskripsi Fisik
-
Judul Seri
-
No. Panggil
647.940285 UM h