: Buku referensi ini ditujukan untuk mahasiswa, peneliti, maupun praktisi awam yang ingin terjun ke dunia sains data tanpa latar belakang pemrograman yang kuat. Pembahasan di dalamnya disusun runut mulai dari eksplorasi data, statistika dasar, hingga pengenalan algoritma populer seperti Linear Regression, Decision Trees, Support Vector Machines, dan Neural Networks. Buku versi digitalnya telah …
Previous studies rarely discuss how digital leadership influences the performance of public organiza- tions. So far, those who have conducted research only discuss the performance of public organizations. The purpose of this research is to analyze the relationship between digital leadership and organiza- tional performance, digital leadership and digital transformation and the relationship…
Chatbots are mainly text-based conversational agents that simulate conversations with users. This study aims to investigate drivers of users’ satisfaction and continuance intention toward chatbot- based customer service. We propose an analytical framework combining the expectation-con- firmation model (ECM), information system success (ISS) model, TAM, and the need for inter- action wit…