As public sector agencies face rising imperatives to digitally transform citizen services, data systems, and internal operations, questions persist as to whether investments in big data analytics and automation capabilities, evidenced to drive organizational performance in private industry, translate to bureaucratic government contexts. This research quantitatively investigates the link bet…
We live in a complex and hybrid world in which the digital and physical realms have never been so closely intertwined. Managerial practices are increasingly merging to give rise to more agile approaches that align with the world we inhabit. In this study, we explore the case of xFarm, a scaleup that has developed a unique form of digital leadership to manage the innovation process. This app…